Refund Policy

Effective Date: 10.10.2024

Thank you for using our game app! Please read our refund policy carefully.

1. In-App Purchases:

● All in-app purchases (virtual currency, items, subscriptions) are final and non-refundable, except for the following:

2. Refund Eligibility: Refunds may be considered if:

● Accidental Purchases: Request within 48 hours of purchase.

● Unusable Content: If purchased content can't be accessed due to technical issues.

● Duplicate Charges: For multiple charges on the same purchase.

3. How to Request a Refund:

● Contact us at gamesctrlpartienprivatelimited@gmail.com with:

○ Your username/account ID

○ A description of the issue

○ Screenshot of the transaction (if applicable)

4. Refund Process:

● Approved refunds are credited within 8 business days to your original payment method or as app credit.

5. Non-Refundable Purchases:

● Items already consumed, or activated within the app.

● Purchases through third-party platforms (Google Play, Apple App Store).

6. Third-Party Platforms:

● Refund requests for purchases through Google Play or the Apple App Store must be handled through their respective refund process.

7. Subscription Refunds:

● Subscription refunds are generally not offered. Refer to the subscription terms for cancellation.

8. Changes to Policy:

● We may update this policy at any time. Changes will be posted here and take effect immediately.

9. Contact Us:

● Email: gamesctrlpartienprivatelimited@gmail.com

● Phone: +91 92892 59468